Shanghai Kore Pump After-sales Maintenance Service Record
Date: April 14, 2026 (Tuesday)
Weather: Sunny
Service Location: Qingcun Town, Fengxian District, Shanghai, China
Service Content: Cleaning and Maintenance of Submersible Pump in Integrated Pump Station
Service Reason: The customer reported abnormal noise and reduced flow rate during pump operation. After inspection, it was found that sediment and debris had accumulated in core components such as the impeller and shaft cavity, causing equipment operation obstruction, requiring urgent cleaning and maintenance.
Service Process: Upon arrival at the site, the after-sales team strictly followed safety protocols, lifted the pump out of the well via hoisting operation, thoroughly removed sediment from the impeller, shaft seal and other parts, comprehensively inspected key components including the motor and seals, and completed the full-process work of cleaning, commissioning, etc.
Service Result: After cleaning, the pump operated normally during trial run, with abnormal noise eliminated and flow rate restored to standard. All potential equipment hazards were completely eliminated, and the customer was satisfied with the on-site acceptance, ensuring the stable operation of the municipal drainage system in Qingcun Town.